Category Archives: Legal

Tips on Protection Against Phone Fruad

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From Wiki, “Whether in the form of the consumer attempting to defraud the telephone company, the telephone company attempting to defraud the consumer, or a third party attempting to defraud either of them, fraud has been a part of the telephone system almost from the beginning.” Wikipedia has a nice section on phone fraud that you should check out. They break it down into fraud against users and fraud against phone companies. Very informative and very important stuff.

The thing is, many entrepreneurs think that they are too small to worry about fighting phone fraud but the truth is that they are the ones who gets caught in the fire. It’s better to be careful and watch out for these things because when it happens to you, its gonna seriously cost you.

Make sure that you’re aware of how it works:

  • Using default passwords programmed by the manufacturer is not a good idea. “Phone Hackers” can easily break into unused voice mail boxes and rack up thousands of dollars in toll charges. You want to make sure that all phone extensions are password protected, whether it’s in use or not.
  • Be careful when using long distance prepaid calling cards. There are thieves known as “shoulder surfers” who observe callers as they punch in their card account numbers in public and can steal your valuable minutes.
  • The best way to protect your business from phone fraud is to analyze your bills as soon as they arrive. You want to check for unusual calling patterns and be on alert to calls to the 809 area code in the Caribbeans.

It’s always better to be on the safer side then to get scammed and have to deal with a big loss.

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Managers: How to Avoid Employee Lawsuits

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In today’s society, it is really easy for employees to sue their employers and whats worse is that many employers do not realize until after they are sued that a lawsuit could have been prevented. Although “good intentions” goes a long way, they are in many cases not enough when it comes to a lawsuit.

So the key is to combine good intentions with the necessary legal/management skills and you will experience increased productivity, happier employees and a thriving workplace. Follow these 5 tips for protecting yourself from employee lawsuits:

  1. Hire carefully. You should look for people with strong work ethics and avoid hiring those who feel life owes them something.
  2. Keep good records on employee mistakes, even when they’re not firing offenses. Document your own actions and the reasons behind your employment decisions.
  3. Consider buying an employment practices liability insurance (EPLI).
  4. Do not discriminate in hiring, or permit sexual harassment.
  5. Have strong employment policies. Communicate them clearly to employees and enforce them.

Also, you want to listen very carefully and patiently to what the employee has to say, especially when dealing with any complaints that they may have. Last thing you want to do is to argue with them. Just simply say that you are sorry for not coming to an agreement. It’s better to let down your pride for a minute than to lose your business.

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